Automation is Here: How Google Apps can be Leveraged to Automate Tasks in Library Technology Environments

Description

With so many software options available, it can be easy to overlook the tools library staff may already have at their disposal, such as office productivity software like G Suite. Google`s suite of applications (Google Apps) can, with some customization and a bit of coding know-how, create efficiencies for library technology environments ranging from the one-branch public library to the large, resource-rich academic library. These apps offer robust and flexible tools that can be used to accomplish a variety of library-related tasks, at no cost to individual users and at a low cost to institutions. This presentation will demonstrate how library staff can leverage Google Apps to increase accuracy and efficiency, streamline workflows, and manage data. While some prior coding knowledge is useful, we approach this topic from a self-taught and experimental perspective, using real-world examples from a public library (Strathcona County Library) and for an institutional repository at an academic library (the Education and Research Archive at University of Alberta Libraries).

Author

Sam Hamilton and & Laura Gerlitz
Conference

Conference Year

2018
Materials
Source Library

CELA services for public libraries

Author

CELA Member Services

Description

An overview of how CELA member libraries can offer access to CELA's collection of over 500,000 titles in accessible formats to patrons with print disabilities.

Content

Libraries will find all the tools they need to offer CELA services to their patrons with print disabilities: training information, ordering a deposit collection of DAISY CDs, borrowing through CELA's interlibrary loan system, promoting CELA in the community, support for library programs, direct to player service for libraries, TD Summer Reading Club support and how to sign up for CELA's newsletter, Open Book for Libraries.

Resource Topic
Resource Audience

Resource Type (defunct)

Web Resource
Source Library

EasyReader app for accessible e-books

Author

CELA Member Services

Description

EasyReader by Dolphin Inc. is an easy-to-use, free, accessible reading app for people with print disabilities including dyslexia, low vision and blindness. This guide provides a quick overview to help you start using EasyReader with your CELA account.

Resource Topic

Resource Type (defunct)

Web Resource
Source Library

Braille basics for CELA member libraries

Description

An overview of braille and how libraries can access braille titles from CELA for their patrons who are blind or low vision.  This webinar was delivered by CELA Member Services with Braille Literacy Canada in October 2017.

Content

This webinar introduces libraries to what is braille, the braille collections offered by CELA, the importance of having braille reading skills, technology and braille, and supporting braille readers, learners and educators in public libraries.

Training Guide File

Resource Topic
Resource Audience

Resource Type (defunct)

Power Point
Source Library

Steps to signing up for CELA

Author

CELA Member Services

Description

This handout explains the steps a patron with print disabilities takes to sign up for CELA service. Libraries can print off copies to distribute in the library, at community events, in schools or at any opportunity where libraries wish to promote their accessible services.

Content

The four steps required to access CELA: library card, CELA registration form, receive login, access books in audio, braille or e-text accessible formats.

Resource Topic

Resource Type (defunct)

Word
Source Library

CELA webinars and events

Author

CELA Member Services

Description

CELA, the Centre for Equitable Library Access, offers monthly webinars about CELA's collections, accessible formats and outreach support for member libraries. Webinars offered on a regular basis include: an Orientation webinar, a comprehensive overview of CELA's services to patrons and libraries, Frontline staff webinar, highlighting the basics of CELA services, and the Educator Access webinar focusing on resources for teachers who work with students with print disabilities. All webinars are free.

Content

Orientation webinar
Frontline staff webinar
Educator Access webinar

Resource Topic
Resource Audience

Resource Type (defunct)

Web Resource
Source Library

Service Journey Mapping - 2018 Bilbiography

Author

Christopher Koth

Description

Assessing and planning customer/patron 'service journeys', whether that involves steps to accessing a library card, or planning for a new holds-management system, requires work to identify what happens from the point of view of the customer, as well as what is commanded of the staff and back-end systems to make that all happen. This brief, annotated bibliography is the work of UBC MLIS practicum student Corinne Shortridge (May, 2018) who as part of her practicum was asked to provide a quick scan of the literature, with a goal of identifying how tools used in service journey 'mapping' and 'blueprinting' can help libraries. 
Borrowing from other sectors (retail, airlines) service mapping and blueprinting is a methodology that is practical, tangible, with value for libraries in aid of identifying key areas for service improvement from front-of-house, back-of-house and user points of view. 

Resource Type (defunct)

PDF

What libraries across Canada are doing well for accessibility

Description

In working with public libraries across Canada, we’ve noticed that libraries that “do accessibility well” have some things in common.
Attached to this Toolshed item are both the slides in PDF format and the script in Word format.

Author

NNELS

Author E-Mail

support@nnels.ca

Conference Year

2018
Materials
Source Library
Presentation Topic

Using the Social Model of Disability to Improve Library Service

Description

In this session, we’ll look at the ways ingrained Ableism affects our outlook, equipment, and our service to patrons. Focus will be on practical advice to address these concerns, in order to provide better service and a happier workplace.
Learning Objectives:

  • Identify how the medical model of disability is pervasive and affects our service negatively
  • Understand the Social Model of Disability
  • Apply the Social Model to improve service to patrons

Author

John Buckmaster

Conference Year

2018
Materials

Presentation File

Stand Up! Access to Justice at Your Local Library

Description

Presentation delivered at the Alberta Library Conference 2018 in Jasper, AB.
Communities all over Alberta are seeing an increase in self-represented litigants due to the recession and the high cost of legal representation. This means that more people are coming to libraries to access information about the law and their legal rights. Like libraries, public legal education organizations like CPLEA work to provide the public with reliable sources of information. Searching for legal information tends to be very reaction-driven (i.e. my landlord is evicting me; my partner and I are separating, etc.). By standing together, we can empower Albertans to know and assert their rights before a legal dispute arises. For more information about the Centre for Public Legal Education Alberta (CPLEA) or to access free legal information resources, visit www.cplea.ca.

Author

Megan Siu

Author E-Mail

megan[at]cplea.ca

Conference Year

2018
Materials
Source Library