Alberta Library Conference

This session will explore the library “story” or brand in a broad way and challenge you to begin thinking about your own library’s brand. Find out how library staff and volunteers (including trustees) contribute to that story every day, and how social media (both the library’s social media and individual employees' or volunteers' social media) can affect that brand.
Learning Objectives:

• Understand what the library brand is, and apply that to your library
• Recognize how individual employees and volunteers build the library brand
• Identify the elements of a good social media policy

In the spring of 2017, the Calgary Public Library launched an ambitious project to revitalize Alberta’s oldest public library, the Memorial Park branch. Learn about some of the exciting ways in which CPL is animating its spaces, trialing new services, and fostering community dialogue. Take home scalable ideas to revitalize your own library.
Learning Objectives:

• Explore new services and programs being trialed at Memorial Park
• Identify creative, scalable ways to engage with patrons

The topic of fitness and wellness programs in libraries is a growing and relevant trend. This session will include a presentation, videos, handouts and some (optional) yoga stretches and breathing techniques to get the audience into a body-positive state of mind. It will explore the neuroscience behind physical literacy, share case studies of what other libraries are doing (both academic and public), and offer program models and best practices.
Learning Objectives:

• Describe physical literacy and list ways it can be improved at any age
• Gain program models for delivering movement-based programs
• Identify ways physical literacy benefits staff

Is video dead or just hibernating? This session will look at the changing educational need for DVD and streaming video and explore sources that still exist for video. We will examine how Learning Management Software (LMS) has impacted video usage, compare streaming video and DVD, explore access points for video and user preferences, and discuss participant experiences.
Learning Objectives:

• Assess whether DVD is still alive and well or is really dead
• Explore and compare DVD and streaming video as an educational tool
• Discover if there is still a need and use for DVD or streaming video in education 

In this session, we’ll look at the ways ingrained Ableism affects our outlook, equipment, and our service to patrons. Focus will be on practical advice to address these concerns, in order to provide better service and a happier workplace.
Learning Objectives:

• Identify how the medical model of disability is pervasive and affects our service negatively
• Understand the Social Model of Disability
• Apply the Social Model to improve service to patrons

Presentation delivered at the Alberta Library Conference 2018 in Jasper, AB.
Communities all over Alberta are seeing an increase in self-represented litigants due to the recession and the high cost of legal representation. This means that more people are coming to libraries to access information about the law and their legal rights. Like libraries, public legal education organizations like CPLEA work to provide the public with reliable sources of information. Searching for legal information tends to be very reaction-driven (i.e. my landlord is evicting me; my partner and I are separating, etc.). By standing together, we can empower Albertans to know and assert their rights before a legal dispute arises. For more information about the Centre for Public Legal Education Alberta (CPLEA) or to access free legal information resources, visit www.cplea.ca.

A lightning strike presenation on the meeScan checkout technology recently depolyed at Concordia Unversity of Edmonton Library.

This is a copy of the presentation 'Breaking Down Barriers: On-Reserve Programs and Services for Indigenous Communities.' This presentation was given by Alexandria Daum (Parkland County Libraries), Allison Stewart (Stony Plain Public Library), and Britney Robinson (Spruce Grove Public Library) at the 2018 Alberta Library Conference in Jasper, AB. This presentation is about the work these three libraries have been doing in partnership with Paul First Nation to provide programs and services on-reserve. It covers strategies for building relationships, examples of programs and services, and the importance of partnerships in this type of work.

Power point presentation and bibliography for the session presented Saturday, April 28, 2018
Basic information on how, what abd why in selecting Canadian First Nations materials, mainly picture books but a few graphic novels thrown in for good measure.

Let us help you “stand up” for and improve the customer experience (CX) of the groups and individuals that your library serves! Learn how to evaluate the customer experience at your library through the lenses of your customers and staff. This hands-on session will cover design thinking techniques, customer journey mapping, and service blueprinting to devise an exceptional customer experience at your library.
Learning Objectives:

• Understand the value of customer experience (CX) for libraries
• Identify how to assess the CX through the lenses of your customers and staff
• Explore tangible CX techniques to apply at your library