What if we do this COMPLETELY differently? Tips, tricks and strategies for bringing a UX perspective to what we do in libraries


How can we make sure our activities and services are truly user-centred?

Members of the BC User Experience Interest Group (BC UXIG) will briefly share highlights and strategies from some recent projects, then lead this lively and active workshop where you'll stretch your imagination and build some UX-perspective muscles.

We’ll give most of the time to lively small-group discussions around challenging assumptions and our own “expert” perspectives to bring a more user-centred approach to what we do. Be prepared to dismantle some of your assumptions!

The BC UXIG is an informal grassroots collection of librarians that has been hosting events and workshops around UX for the past five years, including sessions on wayfinding and Google Analytics.


Janis McKenzie, Tania Alekson, Joyce Wong, Michel Castagné

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