Using the Social Model of Disability to Improve Library Service

In this session, we’ll look at the ways ingrained Ableism affects our outlook, equipment, and our service to patrons. Focus will be on practical advice to address these concerns, in order to provide better service and a happier workplace.
Learning Objectives:

• Identify how the medical model of disability is pervasive and affects our service negatively
• Understand the Social Model of Disability
• Apply the Social Model to improve service to patrons