The Public Library Association's field-driven initiative, Project Outcome, is a FREE online toolkit, offering an innovative and easy-to-use platform for public libraries to measure the impact of their programs and services. Staff are able to easily measure patron outcomes using the field-tested surveys, quickly analyze their data using ready-made reports and interactive data dashboards, and take action using the results. For the first time, public libraries have access to an aggregated set of outcome measurement data and analysis tools they can use to affect change within their communities and beyond. Since launching in June 2015, Project Outcome has helped libraries make programmatic improvements, streamline strategic planning and decision making, increase advocacy, and gain funding. This webinar provides an overview of the toolkit and examples of how libraries have been able to benefit from using Project Outcome. The webinar will also highlight the recent addition of Canadian census data to the toolkit. This webinar is being offered for small public libraries. Our Presenter: Emily Plagman is the Project Manager for PLA’s performance measurement initiative, Project Outcome, funded by the Bill & Melinda Gates Foundation, overseeing its development and implementation. Prior to joining PLA, Emily worked as a project manager, at the Chicago Metropolitan Agency for Planning on an energy efficiency grant. Emily received her Master’s in International Public Affairs from the LaFollette School of Public Affairs at the University of Wisconsin and her Bachelor’s in Political Science at Marquette University. Webinar hosted by the Southern Ontario Library Services (SOLS) in collaboration with Manitoba Public Library Services Branch.
Introduction to Project Outcome for Canadian Public Libraries